A study in Health Services Research explores the utility of patient-reported satisfaction measures.
A study of surgery patients indicates that being involved in decision-making raises patient satisfaction scores.
A report from the PriceWaterhouseCoopers Health Research Institute discusses the importance of patient experience and satisfaction ratings and the difficulty consumers have in accessing information from various rating sources.
Patient satisfaction and patient-centered care are two health care movements which are being incented and rewarded by various government and private payer programs, but a Perspective in the Journal of the American Medical Association points out that these concepts may not lead to the most desirable outcomes.
The British Medical Informations and Decision Making Journal carries research comparing traditional and virtual consulations. Patient satisfaction is equivalent across the two methods and doctors are also accepting of virtual visits.
An early spring for much of the country and our latest Potpourri is in full bloom, with nuggets on health information exchanges, genetic testing guidelines, an employer survey on reform, EMRs and lab test ordering and the relationship between clinical quality and patient satisfaction.
Patient satisfaction surveys and scores are a large component in most pay-for-reporting, pay-for-performance and value-based purchasing programs, on the theory that patient satisfaction is linked to quality. A new study published in the Archives of Internal Medicine undercuts this theory.