The holiday shopping season is in full swing but our Potpourri is free, filled with useful data on high-deductible health plans and utilization, Medicare Advantage plan Stars bonuses, drug complications and hospitalizations, physician office visit trends, premium increases, and patient expectations.
A Press Ganey report describes trends in patient satisfaction for hospitals, outpatient departments, emergency rooms, physicians and home care and lists top priorities for patients in improving their experience of care.
HealthLeaders Media: Technology’s Role in the Patient Experience Imperative