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Hospitals and ACOs

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The Commonwealth Fund releases an Issue Brief describing the readiness or lack thereof among hospitals participating in accountable care organizations. As might be expected, handling financial risk is one of the biggest shortcomings, along with necessary information system infrastructure.

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Retail Clinic Growth

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An article from Rand Corporation researchers published in Health Affairs details the continued growth and use of retail clinics. These facilities offer a convenient and inexpensive method for consumers to access health care and offer an increasing menu of services.

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2012 Potpourri XXVI

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Another sunny Potpourri, brightening your day with rays of data on hospital at home; Medicare care coordination programs; an employer survey on impacts of the reform law; a survey on health habits and employee productivity; first quarter health plan results and ER use and end-of-life care.

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KPMG on Health Care Transformation

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KPMG releases a report on the ongoing transformation of the United States’ health care system, which affects payers, providers and patients. The firm gives its perspective on the forces driving the transformation and on what responses are needed by participants if they are to continue to be successful.

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PWC on Health Care Customers’ Experience

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The “consumer” is all the rage in health care and a new report form PWC examines the customer experience and how to improve it, based on expectations in other industries and surveys of health care patients. Simple things like friendliness, speed and convenience may be keys to building loyalty and managing retention.

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2012 Potpourri XXV

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Another wonderful Potpourri, as lovely as a summer day, with information on small physician practices, medication adherence in Medicaid, access to care in Massachusetts, plan loyalty and PHRs, a survey regarding onsite health centers and hospital productivity in Massachusetts after reform.

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