Press Ganey, which provides market research for health plans and providers , is being purchased by health care survey firm Qualtrics for $6.75 billion. Both companies claim this is all related to AI, which is what everyone says now to get a stock boost.
The Healthy Skeptic is a website about the health care system, and is written by Kevin Roche, who has many years of experience working in the health industry through Roche Consulting, LLC. Mr. Roche is available to assist health care companies through consulting arrangements and may be reached at khroche@healthy-skeptic.com.
As a physician, my corporate managers were obsessed with p-g. It did not matter for quality care. Anything below 92% and you were out.
Also I looked to see how the measures were validated. I could find nothing except one study from Africa