According to research published in the Journal of the American Medical Informatics Association, comparing online quality ratings of 78 doctors to more objective quality performance measures indicates that online reviews aren't worth much. This is likely because consumers rate quality on much they like a physician and other intangibles.
The Healthy Skeptic is a website about the health care system, and is written by Kevin Roche, who has many years of experience working in the health industry through Roche Consulting, LLC. Mr. Roche is available to assist health care companies through consulting arrangements and may be reached at khroche@healthy-skeptic.com.
